PORTFOLIO / NUR FAJAR β€” TANGERANG, ID

Building AI systems.
Training the people who use them.

  • Open to work
  • Relocation OK
  • Remote OK

Learning & Development Specialist β€” most recently at a Singapore-based AI company, where I designed GenAI curriculum end-to-end and engineered the automation pipelines behind it. Two tracks, one signal.

350+Learners trained
9.0/10Satisfaction
9AI agents deployed
3.94GPA Β· best graduate

Learners cumulative since 2023 Β· satisfaction is a Kirkpatrick L1 mean

Portrait of Nur Fajar
00:00

Your move

Track 01 / AI SYSTEMS

AI engineering & automation

Engineered an end-to-end B2B outreach automation pipeline in Python β€” 9 specialized AI agents across the CRM covering lead qualification, company research, cold email drafting, follow-ups, and inbox monitoring, with human-in-the-loop approval before anything sends. Live Jun–Jul 2026: ~3,000 leads processed and 600 qualified prospects surfaced, at under 5 minutes of prep per prospect instead of ~30. By hand that volume is roughly 1,250 hours of work β€” which is why it was automated rather than staffed.

  • Python
  • LLM APIs
  • AI agents
  • CRM automation
  • HITL

Track 02 / LEARNING & DEVELOPMENT

GenAI curriculum & delivery

Designed 4 GenAI training modules β€” business, education, developer, and product management tracks β€” and led 5 programs end-to-end, from learner analysis and backward design to live delivery and Kirkpatrick-style evaluation. Training and mentoring since 2023 β€” 350+ learners cumulative across public, corporate, and institutional cohorts, at a 9.0/10 mean satisfaction score (Kirkpatrick L1), plus a Train the Trainers initiative that upskilled 6 university lecturers.

  • Instructional design
  • ADDIE
  • Backward design
  • Facilitation
  • TTT

Six further recommendations, including from mentees now at Apple Developer Academy alumni programmes and Accenture, are on LinkedIn.

EXP / 01 Learning & Development Specialist Terra Weather Pte. Ltd. Β· Singapore (Remote) Β· Jul 2025 – Jul 2026
  • Developed 4 GenAI training modules spanning business, education, and product management tracks β€” foundational to production-ready level.
  • Led 5 learning programs end-to-end, reaching 150+ participants across webinars and workshops; upskilled 6 university lecturers via Train the Trainers.
  • Engineered a B2B outreach automation pipeline in Python with LLM APIs; ran live Jun–Jul 2026 β€” ~3,000 leads processed, 600 qualified prospects surfaced.
  • Deployed 9 specialized AI agents across the CRM pipeline with human-in-the-loop approval before sending.
  • Cut per-prospect email prep from ~30 min to under 5 (βˆ’83%) β€” at ~3,000 leads, a manual-equivalent workload of ~1,250 hours that never had to be staffed.
  • Produced 4 alumni testimonial videos from 30 outreach contacts and 8 interviews, supporting learner acquisition.
EXP / 02 AI Training Specialist Terra AI Β· Singapore (Remote) Β· Feb 2024 – Jun 2025
  • Trained 100+ students and professionals on generative AI, prompt engineering, and chatbot development β€” customized curriculum for startups through multinationals.
  • Sustained a 9.0/10 mean learner satisfaction score (Kirkpatrick L1) across all cohorts via structured feedback loops and real-time curriculum iteration.
  • Ran a 20% instruction / 80% practice delivery framework with project-based assessments and learner progress dashboards.
EXP / 03 Machine Learning Mentor Bangkit Academy Β· Ministry of Education program Β· Feb 2023 – Jan 2024
  • Mentored 50+ students from 25+ universities across Indonesia; cohort graduation rate above 90%.
  • Conducted 40+ weekly sessions covering technical skills, soft skills, and engagement activities.
  • Liaised between participants and the Bangkit team, coordinating with 20+ industry and academic experts.

Enablement work is facilitation work, and facilitation takes reps. These are the three that built them β€” a chapter founded from zero, a 2,000-person programme, and a village team of 16. Eight organisations in total; the rest are on LinkedIn.

ORG / 01 Tech Community Chapter Lead Google Developer Student Clubs (GDSC) Unsil Β· Aug 2021 – Jul 2022
  • Founded and led the first-generation GDSC chapter at Universitas Siliwangi, recruiting 100 new members across cohorts in the first year.
  • Planned and ran a full annual program slate β€” Android Study Jam, Flutter Festival, a hackathon, and a Career Talk Series β€” mostly in collaboration with other GDSC chapters across Indonesia.
  • Output: 100 new members recruited in year one; event series averaged 50+ attendees per session.
ORG / 02 Programme Delivery at Scale Lead Organizer, Kuliah Dhuha 2021 LDK KISI Β· Mentoring Division Β· 2021
  • Lead organizer of a large-scale programme welcoming new students through an Islamic mentoring lens, directing a cross-divisional team of about 50 people.
  • Output: 2,000+ attendees online; organizing team of ~50 across divisions.
ORG / 03 Community Leadership Village Coordinator (Kordes) KKN Β· Purwaharja Village, Banjar City Β· Feb–Mar 2021
  • Led a cross-disciplinary community service group of 16 students for one month, designing and executing 10 work programmes β€” including a Google Workspace workshop for local schools and village staff, and tutoring for school-age children.
  • Output: 10 programmes completed; ~30 workshop participants, ~40 tutoring participants, ~200 total direct beneficiaries.

SKL / 01 β€” AI ENGINEERING

  • Python
  • LLM APIs (GPT-4o-mini)
  • Prompt engineering
  • AI agents
  • CRM automation
  • Email automation
  • HITL pipelines
  • Data enrichment
  • TensorFlow
  • Sentiment analysis
  • Ensemble learning
  • SMOTE

SKL / 02 β€” LEARNING & DEVELOPMENT

  • Instructional design
  • Curriculum development
  • ADDIE
  • Backward design
  • Bloom's taxonomy
  • Kirkpatrick L1–L3
  • Train the Trainers
  • Facilitation
  • Cohort-based learning
  • Learner analytics
  • LMS management
  • Assessment design

SKL / 03 β€” PRODUCT & PROGRAM

  • Program management
  • Design thinking
  • Jobs-to-be-Done
  • MoSCoW prioritization
  • Stakeholder mapping
  • Community building

SKL / 04 β€” TOOLS

  • Google Workspace
  • Notion
  • Miro
  • Discord
  • Smojo
  • Apollo.io
  • Adobe Premiere Pro

Four published LMS courses, 20 hours of contact time. Every course is backward designed from a published artifact: the learner does not leave with notes, they leave with something running. Open a card for the unit breakdown.

PRG / 01 Β· BEGINNER Β· 2H

Chatbots for Education

Non-technical teachers ship a published, AI-integrated educational chatbot in 2 hours β€” design thinking first, template-based build second.

Audience
School teachers Β· Lecturers
Prerequisites
None
Unit breakdown
  1. Problem FramingEducator pain points Β· AI chatbot benefits Β· real-world examples from prior cohorts
  2. Design Thinking WorkshopSimplified 4-step framework β€” Why / For whom / About what / How Β· design worksheet completion
  3. Build & DeployTemplate customization Β· content authoring Β· ChatGPT integration Β· publish and test

Learner leaves with: Design Thinking worksheet Β· published educational chatbot with design rationale

Open on ai4impact β†—

PRG / 02 Β· BEGINNER Β· 2H

Chatbots for Business

Business owners deploy a live, branded customer-service chatbot in under 15 minutes, then customize and harden it against hallucination.

Audience
SMB owners Β· Managers
Prerequisites
None
Unit breakdown
  1. Business Case + First LaunchROI framing Β· chatbot vs. website FAQ Β· live chatbot in under 15 min
  2. Customization & BrandIndustry-specific FAQs Β· tone and persona Β· welcome flow design
  3. AI Integration + RiskLLM API activation Β· hallucination & scope creep Β· responsible deployment

Learner leaves with: branded business chatbot on a live URL Β· failure-mode diagnosis skills

Open on ai4impact β†—

PRG / 03 Β· INTERMEDIATE Β· 4H

GenAI Foundations

Developers build structured mental models of LLMs β€” from NLP history to transformer mechanics β€” through a progressive lab series ending in a deployed hybrid app.

Audience
Backend & full-stack engineers
Prerequisites
Programming experience in at least one language
Unit breakdown
  1. NLP History & LLM OriginsTemplate matching Β· grammar parsing Β· why both failed Β· what LLMs actually solve
  2. LLM FundamentalsTransformer architecture Β· tokenization Β· context window Β· inference mechanics
  3. Lab Series: Build & DeployEnvironment setup Β· progressive code builds Β· API integration Β· deployment and testing

Learner leaves with: deployed LLM application Β· API integration skills Β· a working mental model of LLM architecture

Open on ai4impact β†—

PRG / 04 Β· SPECIALIST Β· 12H

GenAI Product Manager

Mid-to-senior PMs learn to own AI decisions β€” rule-vs-GPT trade-offs, risk thresholds, and prompt design as product decisions β€” via a real chatbot pivot case study.

Audience
Mid-to-senior PMs Β· Product leads
Prerequisites
JTBD, product discovery, and roadmapping experience
Unit breakdown
  1. PM Mindset & Product ContextDecision ownership under AI uncertainty Β· gap analysis Β· Keep/Change/Remove Β· reuse vs. rebuild
  2. User Definition & Product IdentityPersona + JTBD for AI products Β· UI/UX as PM decisions Β· feature scope Β· MoSCoW prioritization
  3. Product Strategy & AI IntegrationValue proposition design Β· rule-based vs. GPT trade-off Β· prompt engineering as a PM decision Β· analytics-driven iteration

Learner leaves with: published chatbot plus a full PM decision log Β· product gap analysis Β· AI feature prioritization skills

Open on ai4impact β†—

Design frameworks applied across the set: backward design and Bloom's taxonomy in all four Β· design thinking in both chatbot courses Β· JTBD and MoSCoW in the PM track Β· problem-based learning in Foundations.

One course taken apart, so the design reasoning is visible rather than asserted. Chatbots for Business β€” 2 hours, 3 lessons, non-technical business owners, and a hard constraint: the session must end with a live published product, not a demo.

01 Β· DESIGN CONTEXT

Problem
SMBs lose potential customers to unanswered inquiries β€” particularly outside business hours β€” but have no technical team to build automated solutions.
Gap
Learners need to deploy a branded, functional AI chatbot. The barrier is not motivation, it is technical confidence.
Constraint
A 2-hour synchronous session that must end with a live, published product.

02 Β· LEARNER PROFILE

Prior knowledge
No programming background. Comfortable with spreadsheets and basic web tools.
Motivation
ROI-driven. Wants to cut repetitive customer questions and improve response time without hiring.
Fears
Breaking something technical they cannot fix Β· investing time in a tool that will not work for their business Β· looking incompetent in front of customers.
Design implication
Confidence-building must precede complexity. Early success is a prerequisite for sustained engagement, not a bonus.

03 Β· LEARNING OBJECTIVES Bloom-tagged, backward designed from the artifact

  • Understand Articulate the business case for AI chatbots over static FAQ pages, including response time, availability, and cost trade-offs.
  • Apply Customize and deploy a branded business chatbot from a template inside a live session environment.
  • Apply Integrate an LLM API to handle open-ended customer queries that fall outside scripted flows.
  • Evaluate Identify and mitigate common chatbot failure modes: hallucination, scope creep, and brand inconsistency.

04 Β· SESSION ARCHITECTURE

  1. Lesson 1 β€” Business Case + First Launch 35 min

    Goal: learner has a live chatbot before the lesson ends

    • Hook Dental clinic scenario β€” a customer inquiry arrives at 11 PM on a Sunday. What happens next?
    • Concept Chatbot vs. website FAQ: availability, response quality, lead capture, cost per query.
    • Activity Live build: open template β†’ rename business β†’ set welcome message β†’ publish. Target 12 minutes.
    • Reflection Share the live URL with a peer. First success checkpoint.

    Design note β€” "launch first, customize later": learners commit to the tool before they invest effort in it, which cuts the early dropout caused by abstract setup tasks.

  2. Lesson 2 β€” Customization & Brand Identity 30 min

    Goal: the chatbot reflects the learner's real business context

    • Concept Brand elements in chatbot design: tone, persona, FAQ logic, welcome flow.
    • Activity Systematic customization β€” business name, at least 5 industry-specific FAQs, interaction tone, visual identity.
    • Check Peer test: does this chatbot actually answer your real customer questions?

    Design note β€” real business context removes abstraction. Learners are solving their own problem, not a hypothetical one.

  3. Lesson 3 β€” AI Integration + Risk Management 35 min

    Goal: LLM integrated, and the learner can name and handle failure modes

    • Concept Why LLMs: handling unpredictable questions that scripts cannot anticipate.
    • Activity Activate the LLM API in the existing chatbot β†’ test with unexpected queries β†’ observe behavior.
    • Concept Failure modes: hallucination (confidently wrong), scope creep (answering out-of-domain), brand drift.
    • Activity Diagnosis exercise β€” observe 3 chatbot behaviors, identify the failure type, apply the fix.

    Design note β€” risk comes after the first success. Introducing failure modes before a learner has experienced value creates anxiety that blocks learning.

05 Β· ASSESSMENT

Two instruments, both testing whether the learner can do the thing rather than recall it β€” and neither asking the learner to rate their own competence.

  1. During each lesson

    Formative β€” behaviour-verification quizzes Apply / Evaluate

    Learners observe their own live chatbot, diagnose a described failure, then select and apply a fix. Tests application, not recall.

  2. End of session

    Summative β€” published artifact plus design rationale Create / Evaluate

    A live URL and three sentences explaining one design decision the learner made, and why. The rationale is what prevents rote completion β€” it is possible to finish the build without understanding it, but not to justify it.

EDU / 01

Siliwangi University

B.CS in Informatics Β· 2018 – 2022

GPA 3.94 β€” Best Graduate, Faculty of Engineering. Bank Indonesia & BRI scholarships. Thesis published in JOIV: ensemble ML + SMOTE for SDG sentiment analysis.

CRT / 01–03

Certifications

TensorFlow Developer Certificate β€” Google, 2024.
Google Data Analytics Certificate β€” 2023.
Top 100 Next Digital Talent β€” IndonesiaNext by Telkomsel (out of 6,000 applicants); MOS PowerPoint & BNSP Digital Marketing certifications.